Question 1

Will I get a refund if I am medically unfit?

Accepted Answer

After deducting government fees and money already spent, the remaining amount is adjusted or refunded through a credit note. A detailed written statement is provided.

Question 2

What is the total cost?

Accepted Answer

Cost varies by country, position and visa type. Nothing is charged beyond the government-fixed migration cost. Each position’s cost is listed on its job page.

Question 3

How long does the visa take?

Accepted Answer

With correct documents, Wakala processing for a house driver visa takes 5 working days and visa delivery usually within 20 days. Company visas can take a little longer.

Question 4

Do I have to get police clearance myself?

Accepted Answer

No. The application, fee payment and certificate collection are done by our office. You only need proof of permanent address and a passport copy.

Question 5

What support is there for women workers?

Accepted Answer

Housemaid roles include dedicated training, BMET processing and employer verification. Before departure the family receives the employer’s address and contact number.

Question 6

Which documents do I need?

Accepted Answer

A passport valid for at least 6 months, National ID, white-background photos and, depending on the job, experience certificate or driving licence.

Question 7

How can I verify your license?

Accepted Answer

Our recruiting license number is RL-0611. You can verify it in the recruiting agency list on the official BMET website.

Question 8

What if I face a problem abroad?

Accepted Answer

Contact us directly on WhatsApp or the office number. We reach out to the employer and, if needed, the embassy labour wing to help resolve it.

Frequently asked questions

Frequently Asked Questions

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